". . . he genuinely cares about my family's needs and concerns." "Pat, thanks for staying with it! When other agents found out that I had been turned down by another company, they didn't want anything to do with me. With three kids, my wife and I both feel more secure now." "As a young couple, we were a little nervous, but Pat made us feel very relaxed and explained things to us in a simple yet professional manner." "Pat was very knowledgeable and patient; he explored many options for us and gave us adequate time to make our decisions. We never felt pressured. He's easy to relate and talk to, yet still professional." "He's easy to relate to, yet still professional." "You have developed a personal relationship with our family and you seem genuinely concerned about providing the best possible insurance options to fit our needs." "Very caring and compassionate . . . he seems to already understand our concerns." "We like the fact that we never felt pressured. Pat really helped us to understand our options..." "Pat was there for us every step of the way."